248- AI's Transformative Power Across Industries Explored

Join us for an enlightening conversation with Naveen Krishnan, an AI architect at Microsoft, as he shares his journey into the realm of artificial intelligence and the innovative solutions he's crafting for enterprises. Discover how AI is reshaping the job market by creating new opportunities while also challenging traditional roles. Together, we emphasize the importance of understanding AI to remain relevant in today's rapidly changing workforce. From the transformative power of chat-based systems like ChatGPT to the swift transition from text to voice interactions, we explore the profound impact AI has on our daily communications and productivity.

Explore the ethical dimensions of AI innovation, where the balance between technological advancement and user safety takes center stage. Delve into Microsoft's strategy for developing AI tools that prioritize security and user trust, setting them apart from competitors. From autonomous vehicles to legal document automation, we discuss the potential of AI across various industries and the critical role human oversight plays in correcting AI's occasional missteps. We also touch on the evolving landscape for data scientists as AI tools continue to advance and reshape traditional data analysis roles.

In our final discussion, we tackle the creative aspects of AI tools, such as NVIDIA's language learning capabilities and Canva's design features, while highlighting the need for ethical safeguards. We share insights into the challenges of evaluating AI products, focusing on the importance of meaningful innovation over superficial trends. With a calm and professional tone, we aim to provide a comprehensive understanding of AI’s current and future landscape, ensuring it remains a force for good while acknowledging the responsibility that comes with such powerful technology.

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Chapters

• 0:15 AI Trends and AI Evolution
• 6:18 Advancements in Artificial Intelligence
• 16:29 Future of AI Innovation and Evaluation
• 25:04 AI Tools for Content Creation
• 30:38 AI Tools and Ethical Use
• 35:35 Microsoft's Approach to AI Innovation
• 45:40 AI Product Evaluation and Trends

Transcript

Speaker 1: 0:15

Welcome everyone to Politically High Tech with your host Elias. This is going to be an AI oriented episode. You know I like AI. You know I like AI. Yes, I like AI. I am pro-AI, even though I'm aware of its great potential and some of its more detrimental potential.

Speaker 1: 0:38

Despite that, I think technological evolution is, overall, a good thing. It's overall a good thing is, the bad things going to happen is disruptions are going to happen. Yes, it's always happened, and this is not the first time. As a human species, we've been through this. We went through this industrial revolution. We went through this, um, you know, during even the bronze ages, the medieval ages. It causes crazy disruption, but we're in a more technological, digitized evolution. That's the only difference, but it's still a major, major, major change nonetheless. Or some jobs are going to come obsolete yeah, I'll be lying to you if I say they did not but there'll be new opportunities. Even Even some of them could get you more money If you align yourself properly.

Speaker 1: 1:29

This is why I say to people, before I introduce a guest, I'm going to say this again Learn AI or your career dies. If you want to keep your job, you got to learn some of AI. Ok, I'm not saying AI's not going to replace everyone. Look something like a therapist or even customer service. You don't have much to worry about, because it's so human-centric that AI can only fulfill the basic functions unless it advances really. You know. If it advances really really quickly, which it does have the potential to do so, there you should worry about it, but, but as of now, I wouldn't worry too much about it. I still think humans are going to be needed in a lot of those human-centric type of jobs. So, before I get into this, we're gonna be talking about ai trends and even what makes a good AI product as opposed to a stupid or bad AI product.

Speaker 1: 2:29

Okay, so let's welcome Naveen. He is the AI architect of Microsoft. Yes, it's a big deal. He's not just a small business guy he's working for know what microsoft is. If you don't, um, please google it. Let ai tell you what microsoft is. Okay, because I am not going to do that. Maybe he's willing to do that, but I am not willing to do that. I want him to talk about his expertise and use his time more greatly. Okay, that's what I'm going to say about that. So welcome naveen. Introduce yourself. What do you want our listeners and viewers to know about you yeah, sure, hi.

Speaker 2: 3:17

Thank you, elias for inviting me uh, for politically high tech podcast, and it's a very great opportunity to interact with your audience and then help them and understand what they see and how AI can help them. So that's a very fantastic opportunity. I see this as a very fantastic opportunity, thank you, thank you, thank you. Yeah, so me, naveen Krishnan, got 16 years of experience with industries. So me, naveen Krishnan, got 16 years of experience with industries.

Speaker 2: 3:46

I worked for several enterprises like Morgan Stanley, pepsico, jpmc and other stuff, and, yeah, I recently joined Microsoft in 2021. And I started working on cloud solutions designing for enterprises. Then, again, I just got into AI. It's all completely my interest. So I learned ai and I did a lot of certifications around xof ai solutions and that brought me here and I've been working with ai for last one and a half years now and it's very tremendous job what I do every day. So every day, I start with AI and then I end it with AI. I've used a lot of tools and I use a lot of solutions and I design a lot of customer problems. I've solved several customer problems and I design solutions for them around AI. Yeah, that's what about me.

Speaker 1: 4:39

Okay, you hear that. So he has a lot, a lot of knowledge. So, comment section, instead of just using your hate or expose your stupidity, ask some thoughtful questions. Ask, you never know, it might be answered. I certainly know everything about AI. I would say my AI knowledge is a little bit higher than a normal person. It's definitely not higher than a V. If I'm saying that, I'm simply lying to you. If I say I say any statement, that's all I know more than the v, you know I'm lying. I'm lying, okay. I just say I'm I'm barely an intermediate in ai. I'm just being brutally honest. All right, so what? So I'm just gonna start this off with this question what are the latest AI trends that are going on right now? That has caught your attention?

Speaker 2: 5:29

Yeah. So latest trends, in the sense it's all started with just chat, right, you ask it some question and it can take your question and it see the question and, like our human eyes, maybe we can see two dimensional or three dimensional, maybe, worst case, if you wear some special glasses, but it sees you in 1526 dimensions of what you ask and those asks are now related with other parameters. What is like sitting around there and then it kind of generates you the uh special answer for you. So that's what uh it it started about. Uh, you used to chat and then you asked question and it we used to start playing with it, like last year up, one year back, which adjp was introduced, right? So that's the era, that's when it started. And the trend, how it is moving towards, is, uh, we can say we can see ai, ai infusement in each and every product or each and every solutions, what we use in our day-to-day job. For example.

Speaker 2: 6:32

Let's say, when I start my job, I see my email and it kind of tells me which is very important to me and which is the one which I need to respond early. How do I respond? Be it maybe coming from a customer who is at C-level. How do I respond? But I can't just say, hey, how are you, I'm good. It's not the way of writing to a CEO of a different company, so I have to be. Those emails have to be written in a very nice manner and very impressive manner. So that's, that's going to bring a lot of uh deals for us, right? So it helps me to write those types of emails. I kind of tell it like this is what I need, this is what I want to answer in just a normal uh language. And then it can, it converts, it reads customer email, the CEO's email, and then it kind of frames a beautiful response so that I can just review it and send it If I were to sit and then I do the job and it takes me at least 10 to 15 minutes to frame that wonderful email without any mistakes.

Speaker 2: 7:40

That's a place where I start daily and when you start working on different customer solutions, and every day I meet at least around three to five customers and I hear their problem, I hear their pain points and we are addressing them with AI, with the help of AI, and so every problem, what I hear daily, is not just a simple problem, what we see in our day-to-day life. So they have been doing that manual work for years now like 15 years, 20 years. This has been done manually, a lot of fat fingers and a lot of mistakes, and they had to pay for those mistakes and for fines and everything. So we had to come up with something solid which can do all this, and people still who is in that position should review this and then accept it. It's not like taking out of those 500 people who is doing that job. It makes those 500 people jobs more efficient and then more error-free error problems. So the final product, what you get is something solid. So the final product, what you get is something solid. So that's one piece of it.

Speaker 2: 8:49

So this is how I see the trend and it's what we are seeing. Now is just 2 or 3 percent. There are a lot and a lot more to come. Every day I see a different thing. So today we were doing chat with the data.

Speaker 2: 9:07

Whatever we have, the enterprise can have several policies, several documentation, and each employee doesn't need to remember those policies, something like that so they have to go and open the document and then read that. So six months back we were doing chat base so the employee can ask that in a chat and then it can answer it. But today morning I kind of worked on a solution for a customer where you ask a question and it responds back. You don't have to type or you don't have to read, you just say it and hear it. So that's an advancement, what I saw within six months for the same product that I've been using. So that trend you say the way how it's going it's going to make life a lot, lot, lot better, easy and yeah, so you're not going to hear him attack AI, just like some of the experts have.

Speaker 1: 10:09

Look, I welcome all camps here the positive camp, the negative camp and the people who are in between. I'm definitely the positive, but sometimes having a little negative, negative, negative Thinking about it at times. Just to repeat it, feel free to correct me here, because you said a lot of wonderful things. Um, so you definitely said efficiency helps you prioritize what you need to respond and how to respond to your email and how you get an answer much quickly just by simply typing what you need help, with, which I agree with. I mean, that's ai's um strength. It sees what's relevant, it's seeing what type of emails respond to much quicker, as opposed to I don't know a little co-worker just say, hey, let's hang out, let's go to lunch, as opposed to the boss saying, oh, how can you make this? Can you figure out this large data for me? Tell me the story that's going on here so I can send this to the stakeholders. You know something like that. It's probably a very normal example. A lot of workers can relate with that. No, for the most part, ai is a great tool and the thing I like to emphasize to my listeners here. He knows this, so I'm not telling him this.

Speaker 1: 11:22

Chad GBT did not create, create ai. They made it open. They just made it more accessible to everybody. That's their, that's their major, major innovation. Slash revolution. That's and that's huge.

Speaker 1: 11:38

Okay, before ai was just used in video games and social media chat. Only certain people had access to those tools. But AI just made it very, very open and public. That's why it's called OpenAI, right Chat GPT, hence the name. So just remember that, because some people just think, oh, this AI thing just popped up since the pandemic or a little before that. No, it's been around much longer than that and as a historian, I can say that with confidence. I do study history, so I had to look at the history of AI just to make sure I'm not getting caught up with the trend Just because it's popular, just because a lot of people believe it doesn't make it correct. And it's hard to be the smart minority in the numerical sense, because I was like oh, no, no, no, they did it, they did no, okay, they just made it open, which is a big, which is a big achievement. Not to take it away from, it's a big achievement. So that's all I'm going to say about that? But the ai trends, um, yeah, those are, those are good, those are good ones.

Speaker 1: 12:43

Um, correct me here, but based on what I've seen on the customer side of things, that's what seems to interest me for some reason is very good at answering basic, very easy, troubleshooting questions that you don't need a human involvement, and the ai is smart enough just to refer, to refer to a human being when it's too complicated or it's not ready to take on that particular problem that the customer has. And I'm saying this is because humans are still needed. Increase your skill, because you're going to be needing to deal with more complicated stuff. That's something that's easy and boring. Update your skill. That's what I's easy and boring. Update your skill. That's my call to you. Update your skill, and that's what I'm doing too, because I feel like I was a little behind.

Speaker 1: 13:35

But I like using ai. It's fun. For me it's fun. Um, am, I do? I know as much as the veen? No, absolutely not, but for me it's fun and you learn from it.

Speaker 1: 13:47

And you gotta be careful with your prompts too, because think of it as communicating with a human being, in a sense. If you gave it such ambiguous prompts, you're gonna get weird results and we just say a superhero robot, for example, instead of giving details okay, I want this to have this superman haircut with a batman voice, or you know. Or it looks like wonder woman somehow. You know you gotta be more descriptive. Well, don't use wonder woman, just say uh. Just say uh, a slender woman, or, for example.

Speaker 1: 14:19

Okay, because some, some AI will detect that and this is the evolution I've noticed, because before AI would have just generated copyrighted stuff and that brought some lawsuits already. That's the evolution I've seen and, of course, updates need to be changed so that they won't gather copyrighted material by accident or cause those extra lawsuits. That's what I've noticed and I mean there's AI used for so much, so much, so much stuff. Okay, some is as silly as I said this off camera as creating your version of a high school photo, graduation photo, something as silly as that into something as silly as that, into something as amazing as SOAR AI. When you type your text, it brings you this beautiful 3D imagery, almost like a movie. Something amazing as that, something as silly to something amazing.

Speaker 1: 15:20

I mean, not all AI is made equal. I know it sounds harsh, but not all AI is made equal. Know it sounds harsh. Not all AI is made equal. I'm sure you could agree with me there. And some you know there's some like Doom GPT. I don't like that. That's like the evil AI trying to expose how to wipe out humanity, which I think that's crazy. I think it's quite foolish, but someone already made it, that's just you know. It exposes humanity the good, the bad crazy. I think it's quite foolish, but someone already made it, that's just you know. It exposes humanity the good, the bad, the silly, the ugly. So, alright, I'm going to stop yapping here. I wanted to talk while I'm taking over this conversation. Anything else you want to add to the AI trends? I know you could go on on that.

Speaker 2: 16:04

Yeah, if you ask me, I can tell each and every solution and each and every area where these trends are going towards, be it retail. In the last two, three years back we don't know, maybe I don't know how we collected all this data A retail store knows when Naveen is going to come and what he's going to buy. Should I put a lot of discounts so that Naveen can buy this two packets? Last time he bought one packet. Why should not? I tempt him to buy two. So buy one, get one 50% off.

Speaker 2: 16:43

So these types of things, just a simple retail thing. Uh thing, what I? What? I just spoke like, you have the car driving for you now and uh, so I don't know where that gonna end. Uh, it's an, you know, I see that as a very good innovation because it's driving today like out of two percent, three percent car that has got that capability and uh, it, it may do some mistakes because rest, 97, 98 percent are all humans who are driving that right, so there are possibilities. But uh, yeah, think of one day 98, 98 percent of all driven automatically. Then there won't be any mistakes because they are going to communicate to each other and there won't be any flaws or any mistakes on the roads.

Speaker 2: 17:30

So in each and every be it aerospace or be it anywhere the trend, what you see here, even be it in your day-to-day job. So the word document if you wanted to create a royalty document or if you wanted to create a one of my friend is a lawyer. He just he uses for writing some uh judiciary documents and things like that from legal steps. He uses chargbt for some legal steps. And people talk about hallucinations, but I have never seen uh personally, I have not seen any uh hallucinations at my side, whatever I have been doing daily or wherever I have been using it. But that's where human intervention is needed.

Speaker 2: 18:15

Right, it can't do everything by itself. So where you just jump in and try to fix something here and there and then it's going to make your life simple today. That's what uh the ai is for today, but it can be get better uh in a lot of days to come. So we'll have to wait for that at least like two or three years. Let it learn and then let this uh a lot, a lot more innovations may come in the future. Right, be the agents, like they can be an agent, a lot of agents, if you wanted to do this work, you hired this agent. If you wanted to do this, you hired that agent so that agent can help you summarize email. That agent can help you read this text to speech. Those are going to be the future, for example, what I see here. So maybe next five years we won't be talking here, so we'll be like talking in, not in front of the camera and the laptop. We'll be just seeing somewhere talking visually and then be dragged. That's where our world is going to. We have to wait.

Speaker 1: 19:14

Yeah, and there'll be more AI hosting podcasts as well as good, look, as real talk, like me. I mean it's already happening in such a small scale already. I mean, just you know, know the ai evolution expected in months, not years, not years, you know months, and I don't. I'm not saying it'd be dramatic, it's you know, a few months from now we're gonna have a major. I mean, if you don't just text to video, I mean a few years. We wouldn't think that was possible. Look where we're at now, and I already had a debate with my friend.

Speaker 1: 19:50

I just don't think AI is going to advance things very quickly. Oh no, yes it is. Oh, yes, it is. This is a very innovative thing. It's using large data that's already been put on the Internet. I think this is when ai's true capability it generates great, sometimes stupid, stuff. Let's be clear with large data and, trust me, I don't think a human brain could process large unless you're willing to sit and study that data for hours just to come up with a sum of a decent summarization, you know, just like you said before, or or even thinking about the blind spots and what's good about this data, what's not so good about this data and biases and all that.

Speaker 1: 20:31

Ai has a way of how to summarize and create beautiful stuff based on massive data we already have dumped on the clouds and on the internet. So that's AI's wonderful achievement, okay, and there's no taking away from that. No, I'm for sure. I think this is why I think data scientists it's definitely a need even more than a data analyst. Data analysts are becoming more obsolete because AI is doing that part. Data scientists is like step high. You are collaborating with AI to make sure AI is following protocol, or catching AI on mistakes that are so insane that, if you didn't catch it, other co-workers and your superiors are going to think you're really careless or stupid. Ai will make mistakes from time to time, or stupid. Ai will make mistakes from time to time. It's going to happen based on human computation, data and influence, and that has flaws in it already. Will AI correct some of those flaws? Oh yeah, definitely. That's an easy yes answer, but it's not going to correct everything.

Speaker 1: 21:43

Ai is learning. It's a learning tool, so it's getting better and better and better. It's getting better faster than average human being. They learn capacity, so I get what the fear is coming from. I think it's good. I think AI. For the most part, I think it's a good tool. It's good, I think. Ai for the most part, I think it's a good tool.

Speaker 1: 22:05

And check out my previous episode 245, on my thoughts about AI growing. I gave you the pros and the cons of that. Just be fair and balanced. This is 248. This is episode 248. Okay, I should have said that earlier, but hey, you know, I'm human, I'm not AI, at least not yet. When I become AI, I will put the label, I'll be responsible, I'll put the label.

Speaker 1: 22:38

Okay, and there's an AI tool I want to discuss real quick that popped in my mind that I don't want to use. It's. I feel like it's cheating that I could make myself look like I am perfectly looking at the camera, even though I'm just looking this way or that way, not even paying attention to you. I'm just talking this way, looking at my TV, and yet the AI has manipulated my face just to look perfectly in the camera. Those tools already exist. This is not fantasy. Go check Descript. I definitely could plug in the product that I don't even support. Descript does that? Does it do it well all the time? No, I want to get his expertise here. So anything else you want to add before I switch the subject no, I'm done with this.

Speaker 2: 23:28

Yeah, we can catch up with that next time.

Speaker 1: 23:30

Okay, well, you got your trends right there. Pay attention, people Pay attention. Ai is ever-changing. By the time this episode is out, I won't be surprised. 10% of this is very obsolete. That's how fast AI is advancing. Ai is advancing at such a rate that I think it overwhelms human intellect and adaptability. I think that's a fair statement. All right, so I already touched on this a little bit, but how would you evaluate the worthiness of the AI product? You evaluate the worthiness of the AI product. I already said, for example, the silliness of just making your face. That generates a high school graduation photo, which is silly and fun to something like Sora, which you put your text prompts, and it creates such beautiful, beautiful 3D lifelike videos which, to me, that's far more better than the silly app I just mentioned. I mean, in your honest opinion, what? What makes uh, one product more valuable than the other one that uses it?

Speaker 2: 24:37

Uh, yeah, sure, Uh, that's a good question. So what, how? How I see this as uh like, so how I see this as so, how far it can take, my, how far it can take me towards the goal, what I need to achieve. That's how I evaluate a product, for example. If you take.

Speaker 2: 25:04

I don't want to again get into the day-to-day job, so recently I just started doing Instagram Reels and so those Instagram Reels it's very hard for me to edit over the phone and then create a reel out of it and then add a lot of. It's all about AI. I'm just going to talk about AI, that reel like how we can help content creators, or how AI can help the developers, and what AI is trending. So that's all about the reels, what I create. And when you create a reel from directly from the Instagram, it's not that easy or that comfortable for you to do that job right. So instead I tried a couple of other things, like Canva, and I tried two other tools, but I'm not comfortable with that. Even I don't remember the name, what it is, but when I used Canva, it was like very useful, it does more than what I need. So that's what I look for actually. So I started using Canva with a certain mindset, right, like I want the output to be like that and the time I can spend is like 30 minutes. 40 minutes I can spend for a reel, to edit it, do the video, do the background and choose the right background for my video and how long a page should stay, how long it takes. So when I just fit in, what I need, when I told Canva I need this, this, this, can you do it for me? And within like 20 seconds it took. And then it kind of gave a very nice, elegant background, and so it didn't stop there. It gave me two other frames as well. You can choose this or otherwise. You can choose these two. So it gave me options, which is fantastic, first of all, because it didn't force me to use one. It gave me options. It also has an option for me to. If I don't like all three of these, I can go ahead and create something new. It saves me your content.

Speaker 2: 27:11

Whatever you gave, it's not very impressive. So can we switch your content to this? Can I write like this? The statement what you have written is not very impressive, it won't bring in a lot of views, or it won't bring in a lot of traction. So can we change it this way without changing the meaning of the sentence? So I said, yes, go ahead and change it. And it says, like there are five audios which suits you the best, but I would recommend using this. And I said, okay, for this I'll go with whatever you say.

Speaker 2: 27:44

So I then chose that video and chose that audio and then I prepared a video out of it and when I uploaded before uploading the video I just saw a preview of it. And when I uploaded before uploading the video I just saw a preview of it and I thought I just started doing reels. And this is my second or third reel and the first time I used Canvas and this reel looks like an expert who does the product review, like I have seen a lot of reels and then, uh, that impresses me a lot and what, what I developed and what it gave me, it's far better than what I. I thought it was better, right. So, which is very amazing. Those types of tools.

Speaker 2: 28:30

I would strongly recommend you to first don't take your card out. So first, immediately, first start checking what this tool can do and you compare it with a lot other tools, whatever you have right. Even you can ask chat gpt, like I have canva, if you do versus, and it can list all the tools, what's available which is related to Canva, and then you can ask it to pick which one is the best one for my use case. I wanted to do technology-related fields and which is best? I'm not doing anything, food or I'm not doing anything. This Pick me the right tool. It gave me Canva and I now got a lot of views in my thing. My followers are increasing within a week, so I did last Monday. I now see 190, 200 views for just one week, so that was just fantastic. That's what I would recommend you as well.

Speaker 1: 29:30

Oh, that really answers the question beautifully, gary, gives me an idea how we evaluate the worthiness of the product. You already said how useful it is, how it gave me to my goal with options and beating your expectation. And another thing you add which I think really touched with customers really big deal, because for me, to be honest, some AI tools they are not the easiest and I definitely don't feel comfortable using them. And some of them are just too pricey, overly priced in my opinion. Some I pay for if I think they really do a good job. I mean, personally, if I want to do like AI videos, I think it's going to really really do well, generating a bunch of beautiful high image photos, and the minimum quality I accept is 1080p. 1080p, that's the minimum. I'll go to 4K eventually. Donate, people donate. You want me to go for using 4K images faster. Okay, your donations will be a lot.

Speaker 1: 30:38

But you know, nvidia was really good because it generates photos and it even gives me the ability to edit it if I don't like something. So it gave me repetitive images. I was like, okay, that was a little repetitive. That one doesn't make sense. I'm not talking about weather, as in you know, the climate. I'm talking about whether or not between two choices. It misinterpreted as a weather. I get the confusion. So I corrected that. But it was a great tool and it used my voice. I let it use my voice as I say everything and I was amazed. I could make myself sound like I know 10 languages. I could speak French. With AI, I could speak Urdu or even what's the other one Hindi and Farsi, yoruba. I could make myself sound like I know a lot of languages. It's not true. If you see me speaking French, it's AI generated. I'm just telling you right now.

Speaker 1: 31:36

I want to learn the language, but as of now, the AI version of me already mastered the language. I gotta catch up to it. Okay, but just to summarize your point yeah, I think that's a very reasonable answer. It's a tool that could get you there, and with options. Another thing I want to point out I love when it gives me more than one option, so just saying, okay, here you go, done, it's nice. But it would be nice if it would come up with other ideas, like Canva. I think Canva's a beautiful one. Canva I think Canva is the number one AI design tool period. I mean, there's no arguing against that. You want to argue against it? You know, do the comment section. If you're crazy, go argue against Canva or support Canva. If you're smart, support Canva, support Canva.

Speaker 2: 32:29

It's not a paid promotion or something. It just came to my mind because I recently used the tool and it wowed me. So I just want to take that one example here. Apart from that, uh, I don't have anything. Uh. And one thing what you said, right? Uh, I recently saw a tool which kind of identifies whether the image, what you see, uh, it's a generated or is it the real image.

Speaker 2: 32:54

So I think there is a tool which can do that and that is something uh proprietary which is coming out uh soon and you can wait for that. Yeah, I recently tried one, uh that I just got a linkedin post and then I asked to try. So I tried that and it kind of tells which is ci generator and which is a real image. So things are coming more towards the content as well, like whether this content is AI generated. Even I have seen people writing some blogs which is AI generated. So those things are now put in place. Those controls are now put in place where the tool can tell whether it's AI generated or it's human-written. So, as technology evolves, the guardrails and things like that are put in place so that people don't misuse or people use that for to make sure that it is the right source. It's coming from the right source.

Speaker 1: 33:50

Yeah, you're talking about, of course, the legal safeguards and even ethical use of AI, which is very important. It's not the first time I tackled this, because it's already been used to do some bad things. I mean, I'm just going to talk a little bit about it because I want to keep this mostly positive AI, but you know it does automate some spam and fraud. You know this doesn't say go automate good, you know efficiency. It can also automate bad efficiency. It goes by the user. So it just be alert of that. And I'm just going to repeat this one example, just a very quick version of it that one of my tech savvy nephews fell for an AI scan because it copied his older brother's voice perfectly. It says give me my money and all of that.

Speaker 1: 34:44

So be careful. If something feels strange to you it's most likely strange Confirm it with the person you know, because if he says, oh, I, oh, I don't know, I didn't do that, I asked you for that Then it's a good chance that it's a, it's a lie and they will fit, they will take your information. You don't need to have a lot of money, and that's one misconception that one previous guest said, which is a good point. They just need information just to use as a cover or just to take something from you and just a hack, and just you know, they just want to use you as the blame person for their evil crimes. So be very careful with information. That's all I want to say about that.

Speaker 1: 35:24

I'm not going to make this point very, very long because I already talked about this twice. So that's all I'm going to say. Just be careful with that. Even though it's good with AI, it is sadly some bad with AI, because it's a reflection of the user at the end of the day, or the creator. That's my point of view of AI. Anything else you want?

Speaker 1: 35:50

to add no, I'm good so I think we could touch this. I mean, briefly, since you work with Microsoft and probably just give us a little inside information, I mean look, I'm not going to have you get fired or anything. If you don't want to reveal it, it's fine. My only question I have is what is Microsoft doing different with AI that will separate themselves or even make themselves better than the other competitors like Google or other tech giants like Facebook?

Speaker 2: 36:26

So, yeah, what I think personally is. So, first of all, I want to answer this so, whatever the level of information, what you have in terms of AI and in terms of other things, like what other AI tools are available and what's the roadmap I have the same level of information as you. Since I work for Microsoft, I don't get the privilege of having any other extra additional details which is currently available to the public, so that's not possible at all. That's one thing, uh. The second thing is, uh, uh, yeah. So how it differentiates is, uh, what I think is it's. It's coming out for, uh, for the betterment, uh, betterment of the users, be it Microsoft thinking the way, how it benefits the people and what will be more helpful and what can do, what can help make people do better from today what they are doing.

Speaker 2: 37:34

I think, the view or the vision, how they see this AI and how it's any other companies right, it's possible by this time to break all the loopholes and then get something out which is very big and which can earn them plenty of money. So there are ways, but Microsoft is taking every step slowly and steadily, without with a lot of things into consideration, be it safety, be it security or anything, right, considering all those aspects of things. And it's taking steps gradually and it's trying to reach people, trying to make this product reach people and even though you try to misuse it, it's not going to harm anyone else. So the mission or view, how they build product or how they build solutions, is what it's, taking them uh up and uh, up and above, uh so, and it kind of uh the trust, uh what the company that runs with trust runs on trust, right.

Speaker 2: 38:41

So first, the very first step is this and then the selling part. So it's not about making money, it's about, uh, everyone in the universe should have the uh technology to make uh most advantages out of technology, right. So that's what the end goal is. So they are the vision, and then the goal is very neat and then it is getting executed very well by all the executors. Who follows those directions. So I think that's the one which is bringing them up to speed and then helping them stay out of. You talked about the tool which is not user friendly or not right to the market and the tool like Canva which is doing better. So that's the difference, what I see. Microsoft knows what people need and what which will help people, and we are trying to focus towards that, so that's the one which is helping them to stand out, I mean to Microsoft's credit, they all focus towards that, so that's the one which is helping them to stand out.

Speaker 1: 39:47

Yeah, I mean to Microsoft's credit. They're always making products and, I gotta say, for the most part, very relevant ones. You're right about. They know what people need Editing videos, habit I forget the name of it things called ClipChamp. That's one of those popped up. Then there is Microsoft Teams. This is not a Microsoft endorsement episode. I'm just letting you know. I'm just telling you what's going on. I'm just stating the facts. Microsoft Teams for video conferencing, chat, collaborations, even sharing files.

Speaker 1: 40:22

Microsoft is a very good idea what people want. I can tell they take the feedback very seriously. I don't always agree with their quality of the product, but I do know one thing they try to serve their people. Sometimes I don't agree with it, but I can tell that's their intent with their product because it's always hitting some mark. It's always hitting at least a general mark. You know they're not all. They're not. You know not all of them shoot a bullseye, but they at least hit some sort of target.

Speaker 1: 40:53

That's the way I see Microsoft's own products and they have a lot more than before, because before it was just what were the main ones for Office Suite, just Outlook, excel, powerpoint and Word. There's so much more now, I believe there's Access, there's Visio, there is Power BI, which is amazing. Power BI is actually that's one that I want to kind of replace PowerPoint at this point, but I use them two interchangeably because PowerPoint still got its purpose and Publisher and Microsoft Planner, microsoft Project. I mean, yeah, they're trying to, I think correct me if I'm wrong I think their audience is more either casual tech users or even business tech users, because a lot of their product skips towards that. They're trying to address as many niches as possible within the context of, I would say, mostly business. Yeah, that's where I'm going.

Speaker 2: 41:53

Yeah, every month I come to know about a product. So last month I came to know that there's Microsoft Loop available to manage your project and things like that. So it's like it's a universe, right. There are a lot of products. Every day there is a new product coming, then the product is getting evolved, so it's very hard to keep track of it. But as there is a need arise, I go check. If there is a product that's available, then okay, I read through the product and then I start making, because it's very user-friendly. You can just read through the product and go through all the documents and within a day or two you should be equipped with using their products.

Speaker 1: 42:32

Oh no, you're right, it's very hard to keep up. I'm shocked. I remember a dozen of them. It's always something new popping up with Microsoft, so I don't blame you If he can't keep up. I definitely can't keep up. They are A, b, c, d. There's a lot out there. There's, I mean, much more If you want to compare from 2010 to even this to this decade. Huge difference. I was able to keep up perfectly. Now it's just oh, my goodness, there is this.

Speaker 1: 42:59

I still don't understand what the heck a Yammer is. There's even published where it gives you articles. I mean, there's a whole bunch of stuff. There's a whole bunch of stuff going on with Microsoft, but this is not a Microsoft endorsement episode. I'm just stating what it is. Some of their products are good and some of the products it's just eh, it's okay. I never said it was a bad Microsoft product. You know that part is true. I just say some of this and I can find better. You know that's just me. That's just opinion, just opinion, not a fact. So for you, microsoft fanboys and girls, don't come with your pitchfork and torches and try to destroy this show just because I'm a little critical, alright? So anything else you want to add before I wrap this up yeah.

Speaker 2: 43:49

So one last statement. What I wanted to say to your audience is sorry, to our audience. A is not something difficult, a is not something costly or A is not something very hard to learn. It's very easy, and I would request everyone to start from what you are doing, right. So I am a tech tech person, so I do emails and I do team summarization. I want, uh, I want.

Speaker 2: 44:21

So these are the places where I use a day to day and you may be using somewhere, you may be working on something else right, where there might be an opportunity to infuse AI and then get that job done in a right way or in a better way. So the things are different from each perspective or each point of view. So think through that and then see where you can use. Think through that and then see where you can use, and then just a little bit of learning should make you success in that infusion, in AI infusion. So that's what I just wanted to say. Each and every person who wants to come into AI. So it's very easy, it's not costly and it's very quick. You can learn it within a week or two and then you can be a pro. So don't hesitate, don't be hesitant. Don't stay away from it. That's going to cost you more when times evolve.

Speaker 1: 45:17

One more thing AI has a wide variety of uses. If you want to check in cybersecurity, for example, you go to one episode you want to talk about the one that focuses on DEI. Yes, there is. So AI users use it for DEI purposes. There is an episode for that Type it especially at Buzzsprout. I put keywords in there so you get a different type of AI episode.

Speaker 1: 45:40

Not all of them are the same. This is more AI trends products and just how a developer sees the worthiness of an AI product, and not all of them are made equal. Just to be honest. Some are made stupid and some are amazing and some are just in between. Okay, you know. So that's all I'm going to say about that. Yeah, this is more of a trends business and inside in terms of AI. So that's fine.

Speaker 1: 46:12

You know, these are a little different nugget for each AI expert. That's why I just don't put it Okay, I just want one expert. Nope, case closed. No, there's so much different angles of this it is impossible to cover them all, but I think I want to cover the ones I think are insightful. At least, not the ones that I don't know make you, you know, dance in the very suggestive and inappropriate way. You do that your own time, but just be careful who you share that with because it might bite you, um, but anyways, with that being said, I hope you gain some value, maybe a little more entertainment.

Speaker 1: 46:55

It was definitely more calm. Not all episodes are going to be ha ha, ha ha or or aggravated or dramatic, which is fine, just more like a calm, professional kind of episode, and that's good, because my audience are more. I've gained more professionals and definitely more of the elders, so this is better for them. They'll need the drama, they'll need the fighting. You know my I'm younger, I don't mind some of that, but this is this is better for them. So I thank you for that. You have that calm, very professional, so you're definitely going to attract a good portion of my audience for sure. The nicer part I got the crazy audience as well. The crazy part, the crazy audience. They get us news off that who cares? They got enough content. They got the old episodes that they could be entertained with. Alrighty then. So, from wherever or whenever you decide to listen to this podcast and you survive this audio onslaught, you have a blessed day, afternoon or night, thank you.